Philosophy of Okinawa Tokushukai Hospital Groups

A hospital that patients can entrust their lives with confidence

A hospital that protects your health and daily life

Philosophy of Suita Tokushukai Hospital

Desired medical practice and not turning down patients

Medical and welfare services with consideration of patients and their families

Policies

1. The patient’s safety and peace of mind is a priority to us and we strive to provide the best medical services.
2. We do not accept any gifts from our patients.
3. We continuously make an effort to improve our medical technologies and services.

Policies Regarding the Quality of Medical Services

Suita Tokushukai Hospital

With the belief of “All living Beings are Created Equal”, we strive to provide the best medical services that the community desires. We inspire to become a hospital that patients can entrust their lives with confidence and protects their health.

We make an effort to contribute to create a safe and secure community based on the fundamental policy of “medical care that anyone can receive at anytime and anywhere with no concerns” and “medical care with no refusal”.

We strive to provide medical and welfare services with consideration of patients and their families. Furthermore, we continuously make an effort to improve our medical technologies and services.

As a medical practitioner, we always have safety, peace of mind, and kindness on our mind. We continuously strive to improve to provide medical services.

April 1, 2016 Director of Suita Tokushukai Hospital, Mitsunori Kaneko M. D

Rights and Obligations of Patients

• Patients have the“right to know the truth” and “right to repeatedly ask questions” until they fully understand and accept the situation.
• Patients have the “right to choose not to know the truth (the right of not knowing)”.
• Medical practitioners in our hospital, including physician, nurses, and medical engineers, have an obligation to give an explanation regarding medical practices.
• Patients have the right to judge and make a decision on their own will after having known the truth by listening to the explanation.
• After hearing the explanation, patients have the right to agree or the right to disagree. Furthermore, after giving consent, patients have the right to take back the given consent or the right for changing the given consent.
• Patients have the right to choose our hospital's medical practitioners and can request to make changes. Patients have the right to ask for another doctor's opinion (second opinion).
• Patients have the right to refuse medical treatment. Also, our medical practitioners have an obligation to refer patients to an appropriate medical institute.
• Medical practitioners have an obligation to confidentiality. They do not disclose confidential/private information of the patient, their families, and other persons involved, obtained during the course of their duties.
• Medical practitioners hold discretionary powers. This means that medical practitioners can judge and offer medical treatment based on their knowledge and experiences in uncertain situations.
• Medical practitioners have the right to not exercise medical practice on patients regardless of the patient's demand, if the practice goes against their own morals and values.

July 1, 2016 Director of Suita Tokushukai Hospital, Mitsunori Kaneko M. D